Refund Policy
Last updated: 2026-10-14
We want you to be happy with OneLinePlanner Pro. This Refund Policy applies to all payments for the Service. Payments are processed by our reseller and Merchant of Record, Paddle.com.
1. Try before you pay
Every new account gets a 14-day Pro trial without entering payment details, so you can decide whether Pro is right for you before paying anything.
2. 14-day money-back guarantee
If you are not satisfied, you can request a full refund within 14 days of any payment — the first payment of a subscription or a renewal, monthly or yearly. No questions asked.
3. How to request a refund
- Use the link in the receipt email from Paddle, or visit paddle.net to find your order; or
- email us at rufatasadov24@gmail.com with the email address of your account.
Refunds are returned to the original payment method, usually within 5–10 business days depending on your bank.
4. After a refund
When a payment is refunded, the Pro subscription for that period ends and your account moves to the Free plan. Your data is not deleted.
5. Cancelling without a refund
You can cancel at any time in Settings → Subscription → Manage. Cancelling stops future renewals; Pro stays active until the end of the period already paid for.
6. Your statutory rights
This policy does not limit any rights you have under the consumer protection laws of your country.